The Bridge Annual Report 2024 - Flipbook - Page 12
CONNECTS
ANNUAL WRAP UP
Two new service sites were opened in
Pakenham and Beacons昀椀eld, and this enabled
us to establish our NDIS footprint in these
areas. The new group pricing commenced
in January 2024 across NDIS group services
following the development of our model
resulting in a successful implementation.
Interstate supported holidays become part
of our offering through Getaways with a total
of 42 clients supported across four trips.
Work trial opportunities at The Bridge Works
have continued to be an area of focus for
those with employment goals with some of
these trials resulting in offers of employment.
Clients can access any services across
Connects and Employment for a blended
service delivery model allowing them to
continue to achieve their goals.
We have continued to see growth on our
service delivery hours across the community
services from the previous 12 months, with
an increase of 6% or 14,942 hours. This is
a great outcome for clients and staff and
demonstrates our commitment to growth and
providing more services to more people.
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THE BRIDGE ANNUAL REPORT 2024
The annual client / carer survey, completed
in March 2024, resulted in positive feedback
across all service areas. Service improvements
will be made to ensure the quality of service
delivery remains at a high standard for the
people we support.
I would like to take the opportunity to thank
the clients and their families and the fabulous
staff within Connects for your ongoing
support and commitment to The Bridge. I look
forward watching Connects grow and evolve
to empower lives and inspire futures for more
people.
Nicole Stribbles
General Manager Connects
