The Bridge Annual Report 2024 - Flipbook - Page 41
To ensure an agile, high performing work force, we introduced Employment
Hero, overhauled our induction and onboarding process and refreshed our
learning and development program. A welcome change in our ICT services has
ensured staff have the tools they need to work ef昀椀ciently and effectively from
anywhere. Leadership programs were well received, and we currently have
seven current / emerging leaders completing a Certi昀椀cate IV in Leadership and
Management with Chisolm.
A continued focus on marketing and promotion, including the introduction
of a CRM system called HubSpot, two grand openings, an awesome AGM
event at Bunjil Place, a website refresh, sponsorship of VALID’s Having a Say
Conference, reimagining all brochures and strategic approach to social media
has helped The Bridge attract more clients, high calibre staff and supported
our partnerships and advocacy work.
Unfortunately, The Bridge was also affected by the continuing challenges in the
building and construction sector resulting in delays to the completion of our
specialised disability accommodation at Park Grove. We anticipate these will
be 昀椀nished by the end of 2024.
Viability challenges remain front of mind in our sector and The Bridge will
ensure sustainability of our services by continuing to transform our business
and diversify our income streams. We have invested in our systems and
developed social enterprise and philanthropy and fundraising plans. We
prepared and submitted six funding applications and, at time of writing, have
been successful for two, strengthening our 昀椀nancial position into the future.
We will continue to foster a range of partnerships that support our strategic
priorities and allow us to achieve the largest impact.
We have renewed focus on employment services and are excited about our
intended partnership with CoAct as we move towards the tender process for
DES 2025. With the support of a much larger organisation, we will have the
best chance of succeeding in this dif昀椀cult service area.
In keeping with our focus on excellence and a thriving organisation, we are
well prepared for our NDIS re-registration audit and have renewed our Board,
expanded our Community Voice Advisory Group and developed our strategic
direction for 2024-2029.
In summary, The Bridge is well positioned for the challenges ahead and we
remain optimistic about the future. Thanks to our Board and Executive for their
leadership, our dedicated team supporting or delivering frontline services, and
to the people we support for your contribution to making The Bridge great.
Sue Banks
Chair
Mary-Jane Stolp
Chief Executive Of昀椀cer / Secretary
THE BRIDGE ANNUAL REPORT 2024
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